FAQ

What types of products do you sell?

We specialize in hair wigs and jewelry, offering styles suitable for everyday wear, special occasions, and personal expression.

How do I choose the right wig?

Consider the wig's length, texture, color, cap size, and style. If you're unsure, feel free to contact us for assistance.

Can I change or cancel my order?

If you need to change or cancel an order, contact us as soon as possible at wigsprocessingteam@gmail.com. We cannot guarantee changes once an order has entered processing or been shipped.

How can I track my order?

When tracking information is available, it will be provided after your order has been shipped.

Can I return a wig after wearing it?

For hygiene and safety reasons, wigs that have been worn, altered, washed, cut, dyed, or styled may not be eligible for return.

What should I do if I receive a damaged or incorrect item?

Please contact us at wigsprocessingteam@gmail.com as soon as possible with your order number and details of the issue. Photos may be requested to help us resolve the problem.

How can I contact customer support?

You can reach us by email at wigsprocessingteam@gmail.com.